FAQs
Do you deliver nationally
We deliver anywhere in South Africa. Simply add your delivery address on your order form and your Spiryou water will deliver to your door within 3 to 5 working days.
Do you deliver nationally
We deliver anywhere in South Africa. Simply add your delivery address on your order form and your Spiryou water will deliver to your door within 3 to 5 working days.
Where can I buy SpirYou Water?
For now, Spiryou water is available for purchase through our website as well as all our social media pages that are equipped with eCommerce capabilities.
What is your return policy?
If you are not satisfied with your purchase for any reason, you can return the product within 30 days of purchase. We will provide you with a return shipping label upon your return request. You can choose to exchange the product, return it for store credit, or get a refund to your original payment method. Simply send an email to returns@spiryou.co.za
Why not just drink the tap water?
You can certainly do just that. Local tap water usually meets federally mandated guidelines for drinking water and it’s certainly less expensive than bottled water. However, it has many impurities in it. It has chemicals – like chlorine – added to it. And many people don’t enjoy the way it tastes.
How do we ensure the consistency and purity of SpirYou water?
Firstly, our purification and bottling facility is regularly inspected by the South African National Bottled Water Association. Second, ours is a purification and manufacturing process that positively reduces contaminants along the way. There are dozens of sensors and monitors in our system which eliminates any possibility of contamination or substandard water.
How quickly can I get my water?
This will depend on your location. However, we do our best to ensure that you have your water within 3 to 7 working days.
What happens if I run out of water before my next scheduled delivery?
Call us immediately, the sooner you contact us the sooner we can get you more water!
How do I make a payment?
Residential accounts are billed via debit card, and credit card and also EFT payments can be made. Commercial customers can use a credit card or EFT.
Do you cater for events?
Yes, Spiryou water caters to individual purchases, family purchases, event purchases and business purchases. Whether you are making a once-off purchase or you would like to register and open a recurring account purchase, we will get you sorted. Buy now
